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使用电子邮件的 10 个简单窍门

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我们都使用电子邮件,但是有时我们用它用得太多,或者不适当地使用它。为了从电子邮件获得最多东西,我们需要仔细和审慎地使用它。有 10 个小窍门,从电子邮件获得最多的东西。
 
1. 为不同目的使用不同的电子邮件帐户。
对于不同的目的采用不同的电子邮件帐户是适宜的。例如,你可以一个帐户用于业务,一个账户用于社会活动。这意味着你能够在傍晚检查个人电子邮件而不必去思考/担心业务。假如你见到老板的一个重要讯息,就可能破坏你的周末或晚上。在一天结束时,你希望能够摆脱工作。不让电子邮件把你变成工作的奴隶。有些人觉得检查 2 个不同的电子邮件帐户不太方便。但是通过其好处可以很容易地对相对的不便进行权衡。
 
2. 电子邮件并不总是最佳的联系方式。
如果你有一个非常重要的问题,或者对某人过不去,发送电子邮件往往不是最好的应对。如果需要的话,直接给这个人说,而不是通过电子邮件。
 
3. 不要说你不会亲自说的任何话。
以前肯定已经给过你这样的忠告。但是,始终值得提醒自己保持礼貌和避免不必要粗蛮的重要性。我们过后会因为粗蛮而后悔。电子邮件因为它不受个人感情影响,使它更容易使用尖刻的措辞。我们需要非常小心。
 
4. 使用一个好的标题。
很多人忽视电子邮件的标题。如果主题变化,就不要继续使用旧的“回复:不恰当的标题”。好的标题增加了人们实际上将会阅读你的电子邮件的机会,而不只是将它留到以后。不好的标题甚至可能像垃圾邮件那样将邮件删除。

5. 不要忽视基本的英语。
只是因为它是一个电子邮件,并不意味着我们必须像 5 岁孩子那样去写,或者使用文本讯息语言。这表明懒惰和缺乏关心。如果你还没有时间作出适当反应,就等到你能做的时候。保持电子邮件简短,但是不要完全无视基本的语法和拼写。

6. 尽量简短。
电子邮件可以简短并且切中要点。如果邮件必须要长,要确保将其分为不同的章节,这样易于阅读。不过,一般你应该打算保持其少于 5 句。这对写的人和读的人双方都有好处。
 
7. 告知收到重要的电子邮件。
如果有人发送了一些重要的文件、文档或讯息,保证你至少要告知它们已经收到。否则,可能不明朗它们是否收到。这并不一定要长;它可以很简短。

8. 创建一个标准的回答。
如果你认为自己要对很多人发送类似的回答,可以写一份邮件草稿,保存在你的草稿文件夹中(或者将它写在 Word 中)。你可以使用这个标准的回答向许多人发送电子邮件。不要忘记加入他们的姓名来使其个性化。
 
9. 小心地答复所有的电子邮件。
如果你是新发送电子邮件,确保你在最初的邮件中知道回答一个人和回答大家的区别。老实说,你会发送许多你不希望大家都看到的电子邮件。发送私人邮件让大家都看到——它的发生,可能是非常尴尬的事情。如果你有新工人,要确保注意到这种区别。这将省去大量的潜在问题。
 
10. 撰写你的签名。
有一个签名看起来很专业,并且省却了每封电子邮件都输入相同的资料。记住,人们可能希望通过电子邮件以外的方法与你联系。因此,要确保你有一个电话号码和地址。如果相关的话,添加你所具有的任何资历和网站。这使人们有机会更多地了解你。

译文:10 Simple Tips for Using Email

We all use email, but, sometimes we use it too much or use it inappropriately. To get the most out of email we need to use it carefully and judiciously. These are 10 tips to get the most out of emailing.
1. Use different email accounts for different purposes.
It is is good to have separate email accounts for separate purposes. For example, you may have one for business and one for social activities. This means you can check the personal email in the evening without having to think / worry about Business. If you see an important message from your boss it could ruin your weekend or evening. At the end of the day you want to be able to get away from work. Don't allow email to make you a slave to work. Some people feel it is inconvenient to check 2 different email accounts. But the relative inconvenience is easily outweighed by the benefits.
2. Email is not always the best Form of contact.
If you have a really important issue or you are upset with someone, emailing is often not the best answer. If necessary speak to the person directly, rather than through an email.
3. Don't say anything you wouldn't say in person.
This advice has certainly been given before. But, it is always worth reminding ourselves about the importance of being polite and avoiding unnecessary rudeness. We will regret it later. Email makes it easier to use harsh words because it is impersonal. We need to be very careful.
4. Use a Good Title
Many people ignore the title of an email. If the subject changes don't keep using an old "re:irrelevant title" A good title increases the chance that people will actually read your email, rather than just leaving it for later. A bad title may even get deleted as spam.
5. Don't Ignore Basics of English.
Just because it is an email, doesn't mean we have to write like a 5 year old or use text message language. This indicates laziness and a lack of care. If you haven't time to respond properly, wait until you do. Keep emails brief, but don't completely ignore the basic use of grammar and spelling.
6. Keep it Short
Emails can be brief and to the point. If the message has to be long, make sure it is broken up in to different sections, which are easy to read. But, generally you should aim to keep it less that 5 sentences. This is good for both the writer and the reader.
7. Acknowledge Important Emails.
If somebody sends some important documents, files or message, make sure you, at least, acknowledge their receipt. Otherwise they may be uncertain that they got them. It doesn't have to be long; it can be quite short.
8. Create a Standard Responses
If you find yourself sending similar answers to many people, compose a draft message and save it in your drafts folder (or write it in word). You can use this standard response for emailing many people. Don't forget to personalise it by adding their name.
9. Be careful about Replying To All.
If you are new to email make sure you know the difference between replying to one person and replying to everyone on the initial message. Suffice to say you will send many emails which you would not want to be seen by everyone. It can be extremely embarrassing to send a personal message for everyone to see - it does happen. If you have new workers, make sure they are aware of this distinction. It will save a lot of potential problems.
10. Compose Your Signature.
Having a signature looks professional and saves typing the same information every email. Remember people may wish to contact you through over methods than email. So make sure you have a phone number and address. If relevant add any qualifications and websites that you have. This gives people a chance to find out more about you.

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